
Troubleshooting
89
It may be on the TV or on the TV remote control. Look at your
TV and TV remote and try changing the input setting.
• Use the FORMAT button on the front of the TiVo Premiere
DVR from Grande to cycle through the various video output
formats.
• Check to make sure all of the appropriate cables are firmly
connected to your TiVo Premiere DVR from Grande, television,
and other audio/video equipment. For help with your audio/
video connections, see Appendix A of this guide.
• Someone in your household may have placed the TiVo Premiere
DVR from Grande in Standby mode. To return to normal mode
from Standby, press either the TiVo button or the LIVE TV/
SWAP button on your TiVo remote control.
My audio system is set up to play in stereo, but it is only
playing mono.
• Make sure that Default Audio Program (stereo) is selected on the
Audio settings screen (see page 45), and be sure you connected
audio using the TiVo Premiere DVR from Grande’s L/R Audio
Out jacks.
I can’t select an alternate audio track.
• Recorded shows, such as those in the My Shows list, always
have only one audio track, the one they were recorded with.
• You cannot change the audio track if you are watching a live
show, but are not caught up to live TV. Catch up to live TV by
pressing the ADVANCE button. Changing the audio program
will clear the saved part of the show you are watching, so you
will only be able to rewind live TV to the point where you
changed the audio program.
My shows are playing in the wrong language.
• You may have selected the wrong language in the Default Audio
Language setting. To modify this setting, select ‘Settings &
Messages,’ then ‘Settings,’ then ‘Audio,’ then ‘Alternate
Audio.’
I see a gray screen with a message that says “Searching for
signal.”
Your TiVo Premiere DVR from Grande is having trouble tuning to
the channel you are on. Follow these steps to restore the video:
• Try changing channels. If the message appears on just a few
channels, you may be tuned to a channel to which you do not
subscribe, or you may be experiencing a weak signal on a
channel to which you do subscribe.
• You may be experiencing a temporary cable outage.
• Try adjusting your antenna.
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