Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Pobierz pdf (Strona 46)

If a user clicks an alarm in the BlackBerry device dashboard that does not include a message (because it was deleted), the

BlackBerry device dashboard stops responding. (DT 643050)

If email addresses include special characters, when you try to create a contact using that email address, the BlackBerry

Monitoring Service displays a system error and logs you out. The BlackBerry Monitoring Service Polling Engine service also

stops. (DT 632907)

The BlackBerry device dashboard displays all timestamps in UTC time, not in the time zone that the device uses. (DT 629272)

After the BlackBerry® Enterprise Server fails over, when you access the BlackBerry Monitoring Service console, you do not see

the login page and cannot log in. The BlackBerry Monitoring Service writes the following error message to its log file:

"com.rim.bes.bas.web.common.CommonExceptionPresenter] [WARN] [BBAS-2007] {unknown} Caught unknown

exception" (DT 626752)

Workaround: Restart the BlackBerry Monitoring Service.

When you click a message icon for an alert message, the BlackBerry Monitoring Service does not redirect you to the message.

Instead, it redirects you to the first page of messages. (DT 620179)

You cannot remove preconfigured threshold rules. If you try to delete them, they are automatically recreated. (DT 619039)

Workaround: Disable the rule instead.

The BlackBerry Monitoring Service does not update dashboard user items when the UserPollMax count is aggregated because

the BlackBerry Monitoring Service does not retrieve the user properties every polling cycle. (DT 615480)

When you try to turn off monitoring for a non-SNMP server, the BlackBerry Monitoring Service can display the "Request not

completed" error message, even though it does turn off monitoring. This issue is intermittent. (DT 614951)

If you press the F5 key or click the Refresh button to refresh the BlackBerry Monitoring Service, the BlackBerry Monitoring

Service writes an error message to its log file and logs you out. This issue applies to all pages except the home page. (DT 600023)

When you delete a connection threshold, the BlackBerry Monitoring Service displays the "Unable to delete the threshold"

error message, even though it does delete the connection threshold. (DT 597370)

If you generate a custom report that includes the start time and the end time, the time information is not displayed in a format

that you can read. (DT 597188)

If you change the SRP information in the BlackBerry Administration Service, the updated information does not display in the

Router component > SRP Connection tab in the BlackBerry Monitoring Service. (DT 596802)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Strona 46