In certain circumstances, the BlackBerry Collaboration Service experiences performance issues. (SDR 287243)
Workaround: Instruct users to log out of the BlackBerry® Client for use with Microsoft® Office Communications Server 2007
periodically.
When using Windows® NTLM authentication, an error occurs if two or more users try to log in to the BlackBerry Client for use
with Microsoft Office Communications Server 2007, or if one user logs out, and then quickly logs in. (SDR 257764)
Workaround: Set up Kerberos™ authentication or force forms-based authentication.
There is no message indicating that adding distribution lists to contact lists using the BlackBerry Client for use with Microsoft
Office Communications Server 2007 is not supported. (SDR 186430)
BlackBerry Administration Service known issues
If you delete the authentication type for a user account on the User Information tab and then try to add Microsoft® Active
Directory® authentication to the user account, the BlackBerry® Administration Service unexpectedly logs out and displays an
error. (DT 640074)
When you apply multiple IT policies to a user account and your organization includes many BlackBerry device users and groups,
the reconciliation process might take longer than expected and the BlackBerry Administration Service might stop responding.
(DT 639176)
In certain circumstances, when you use the BlackBerry Enterprise Transporter bulk move to move users from BlackBerry®
Enterprise Server 4.1 SP7 to 5.0 SP2, reconciliation job tasks stop unexpectedly. (DT 638633)
In certain circumstances, the clock on the computer that hosts the BlackBerry Administration Service runs slowly. (DT 633701)
Workaround:
1. Add the -XX:+ForceTimeHighResolution JVM option to the BlackBerry Administration Service - Application Server and
BlackBerry Administration Service - Native Code Container services.
2. Restart the computer that hosts the BlackBerry Administration Service.
If you install the BlackBerry Enterprise Server and the BlackBerry Administration Service on the same computer, change the
FQDN of the computer while keeping the IP address the same, and ensure that the previous FQDN is still reachable to the
same IP address, the BlackBerry Enterprise Server does not update the BlackBerry Configuration Database correctly and runs
jobs at incorrect times, which can cause the database size to increase unexpectedly. (DT 633315)
Workaround: Remove the DNS alias for the previous FQDN and restart the BlackBerry Administration Service.
Release Notes
BlackBerry Administration Service known issues
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