
If you import a self-signed certificate into the proxy server keystore, users cannot install an application that the BlackBerry
MDS Connection Service accesses using HTTPS as the secure status of the certificate is not maintained. The users see an
HTTP 500 error on the device. (DT 344187)
Workaround: Use certificates that certification authorities sign.
After you configure a proxy server, NTLM authentication, the BlackBerry MDS Connection Service to support HTTP
authentication, and permit caching of NTLM credentials for devices, if a user provides incorrect credentials to an intranet site,
the user can no longer browse the Internet. (DT 259525)
Workaround: Configure a .pac file or provide correct credentials when proxy authentication is requested to clear the cache.
When the BlackBerry MDS Connection Service receives a push request for multiple email addresses or PINs and one of the
email addresses or PINs is invalid, the BlackBerry MDS Connection Service responds with the "HTTP/1.1 403 Forbidden
message" message instead of the "HTTP/1.1 200 OK" message. (DT 253519, DT 253542)
The BlackBerry MDS Connection Service does not log messages when a pull rule denies access. (DT 100902)
Users cannot update the chain status of certificates over the wireless network. BlackBerry MDS Connection Service cannot
verify the signature of the certificate and users cannot send S/MIME encrypted messages. (SDR 220951)
Workaround:
1. Connect the user's device to the user's computer.
2. Open the BlackBerry® Desktop Manager.
3. Click Synchronize Certificates.
4. Select a check box beside one or more certificates.
5. Click Synchronize.
BlackBerry MDS Integration Service known issues
You cannot log in to the BlackBerry® MDS Application Console. The BlackBerry Administration Service displays the "The MDS
Integration Service is unavailable. The MDS Integration Service may need to be restarted." error message. (DT 535302)
Workaround: A self-signed SSL certificate was incorrectly issued to the wrong service URL. When you install the BlackBerry
Administration Service and BlackBerry® Web Desktop Manager, the setup application generates an SSL certificate to protect
the HTTPS connection. You can import a self-signed SSL certificate or a trusted certificate that a certification authority signs
after the installation process completes. For more information on how to import SSL certificates for the BlackBerry
Administration Service and BlackBerry Web Desktop Manager, see the BlackBerry Enterprise Server Administration Guide.
Release Notes
BlackBerry MDS Integration Service known issues
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