When synchronizing folders over the wireless network, the BlackBerry Enterprise Server resends the entire folder list each time
it encounters an error in the folder. This issue can cause the BlackBerry Enterprise Server to stop responding. (DT 488509)
The BlackBerry device displays duplicate email addresses for contacts that users create to support IBM® Lotus® iNotes®. (DT
468239)
Overdue items in the To Do list in IBM® Lotus Notes® are not synchronized to a user's BlackBerry device. (DT 438725, SDR
144850)
In certain circumstances, the BlackBerry Enterprise Server completes an organizer data synchronization process when users
are moved to another BlackBerry Enterprise Server. (DT 349145)
If you assign a BlackBerry device to a user immediately after adding the user to the BlackBerry Enterprise Server, multiple
organizer data synchronizations will occur potentially causing excess CPU load and problems for the user until the
synchronizations are complete. (DT 221467)
Workaround: Make sure that organizer data has been populated before assigning a device to a new user.
In certain circumstances, a user’s contact list is rescanned multiple times during an activation, causing the activation process
to take a long time. (SDR 277907)
In certain circumstances, synchronization over the wireless network can take a long time for user accounts that have a large
number of contact list entries (for example, over 5000 entries). The cache is rebuilt every time the synchronization process is
run on the contact list while looking for duplicate entries, causing a decrease in performance. (SDR 267839)
Setting the MaxPIMRecordTransfer registry entry to a specific value does not limit the number of contact list entries that can
be synchronized to a BlackBerry device. All updated entries in the user's contact list are synchronized to the user's BlackBerry
device. (SDR 264776)
The BlackBerry Enterprise Server can take a longer time than expected to synchronize the contacts on users’ BlackBerry devices
with the contacts in large Lotus® iNotes® contact lists over the wireless network. (SDR 250861)
Workaround: Increase the synchronization timeout to more than 200 minutes.
Performance known issues
When you upgrade the BlackBerry® Enterprise Server from 5.0 SP1 to 5.0 SP2, the setup application displays an error message
that indicates that the WMI Performance Reverse Adaptor stopped working. Once the upgrade process completes, no
BlackBerry Enterprise Server counters are available in the performance monitoring window. (DT 628488, DT 624426)
Release Notes
Performance known issues
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