
If you assigned software tokens to user accounts in a BlackBerry® Enterprise Server 4.1 SP6 environment, you
cannot remove the software tokens after you upgrade. (DT 1123537)
If a user switches to another device, the BlackBerry Administration Service sends applications to the device before
the device has indicated that it has completed the activation process. The device cannot properly install the
applications. (DT 1120052)
Workaround: Reassign the software configuration to the user account.
If you set the timezone of the BlackBerry Administration Service computer to GMT + 7 hours (Bangkok, Hanoi and
Jakarta timezone), the Last Contact Date is incorrect by 2 hours. (DT 1114330)
If there are less than five plug-ins in the BlackBerry Administration Service, you cannot manage roles. (DT 1112024)
The BlackBerry Administration Service does not perform as expected when it needs to complete many tasks (more
than 2100 tasks) and verify dependencies and optimizations. (DT 1108098)
Workaround: Restart the computer that hosts the BlackBerry Administration Service.
If the device expects two cod files in order to install an application (for example, because it is installing the
application in two languages), the BlackBerry Administration Service sends the cod file twice, and the device only
uses one, which causes the installation process to fail. (DT 1107285)
When the BlackBerry Administration Service generates an activation password, it does not write anything in its
log files or the BlackBerry Configuration Database log files about this event. (DT 1103690)
If you remove a Wi-Fi® profile from a user account, and later try to add it back, the BlackBerry Administration
Service does not save your changes. (DT 1101809)
The BlackBerry Administration Service does not use the email address that you specify in the Sender Address field
in Devices > Wireless activations > Device activation settings to send activation email messages. (DT 1101095)
You cannot assign BlackBerry Monitoring Service permissions to a role, as these permissions are no longer available
in the BlackBerry Administration Service. (DT 1097388)
Workaround: The security administrator role has permissions to edit the BlackBerry Monitoring Service. Create a
copy of it and modify the permissions as required by your organization.
The Wi-Fi configuration screen still mentions VoIP profiles, even though they have been removed. (DT 1096681)
If you change the Disposition of an application from Wireless to Wired, the BlackBerry Administration Service and
device might not apply the change correctly. (DT 1093850)
Release Notes
BlackBerry Administration Service known issues
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