Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Pobierz pdf (Strona 71)

Workaround: Reconfigure the software configurations after you complete the upgrade process.

If you are upgrading an environment that includes many users who can log in to the BlackBerry Administration

Service using BlackBerry Enterprise Server authentication, the setup application might appear to have stopped

responding in the Installing the BlackBerry Enterprise Server files and required third-party applications dialog

box. The setup application is applying additional migration steps to these user accounts which can take some time.

(DT 1045857)

If you are upgrading from BlackBerry Enterprise Server 5.0 SP1 or 5.0 SP2 using a different account than the account

you installed with, the upgrade process might not be able to complete. The setup application writes the following

message to the log file: "[CBESDBInstaller::executeRetryDDL] COM Error 0x80040E37 - IDispatch error #3127 -

Source: "Microsoft OLE DB Provider for SQL Server" - Description "Cannot drop the table 'ServerConnectionVTemp',

because it does not exist in the system catalog." Native error = 3701". (DT 1036048)

The upgrade process does not preserve the logging level that you set for the BlackBerry Attachment Service. (DT

1028329)

Workaround: In the BlackBerry Administration Service, reset the logging level after the upgrade process completes.

When performing an in-place upgrade from BlackBerry Enterprise Server 4.0 SP7 to BlackBerry Enterprise Server

5.0 SP3, the installation process fails and displays the “%s installation has failed” error message when you click on

"Start services". (DT 1018750)

Workaround: Upgrade BlackBerry Enterprise Server 4.0 SP7 in stages, first to version 5.0 SP1 and then to version

5.0 SP3. If you already upgraded BlackBerry Enterprise Server 4.0 SP7 to version 5.0 SP3, you must uninstall the

BlackBerry Enterprise Server software and reinstall BlackBerry Enterprise Server 5.0 SP3. After reinstalling, you

must reconfigure any custom settings that you created in BlackBerry Enterprise Server 4.0 SP7 for the BlackBerry

Attachment Service.

If you installed the BlackBerry Collaboration Service with BlackBerry Enterprise Server 5.0 SP2, when you upgrade

to BlackBerry Enterprise Server 5.0 SP3 and select Microsoft® Office Communications Server 2007 R2 or Microsoft®

Lync™ Server as the instant messaging server, the port numbers do not display the default values (5061 for TLS or

5060 for TCP, and 65061 for the listening port). (DT 1000050)

Workaround: You must type the port numbers to specify the instant messaging settings.

If you run a “Set no count on” SQL statement before you upgrade the BlackBerry Enterprise Server to 5.0 SP3, the

upgrade fails when the installation is finalizing and an “Error writing to Database” message is displayed. (DT 992357)

If you attempt to upgrade the BlackBerry Enterprise Server from 4.1.x and the default size of the BlackBerry

Monitoring Service database (BMSStore) is set to a value larger than 100 MB, the setup application cannot create

the BlackBerry Monitoring Service database and the upgrade process fails. (DT 990052)

Workaround: You can change the default size of the BlackBerry Monitoring Service database to a value smaller

than 100 MB or you can manually create the BlackBerry Monitoring Service database.

Release Notes

Upgrade process known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Strona 71