Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Pobierz pdf (Strona 56)

Workaround: Update the vendor.xml and device.xml files to include a duplicate section for new devices and change

the hardware IDs to not include a leading 0. For example, for BlackBerry Storm 9530 devices, ensure the files

include both the 0x700150 and 0x0700150 IDs.

When you change which IT policy is associated with a user account, the BlackBerry Policy Service removes owner

information. (DT 759142)

When you move a user account, the BlackBerry Policy Service writes misleading messages to its log file. For example,

"No rows found to update." and "DATA = "PendingSBBlob". The BlackBerry Policy Service does not wait for the

user information to be updated in the ITPolicyStatus table in the BlackBerry Configuration Database. (DT 600132)

If you change the SRP ID to an invalid ID and then change the SRP ID again to a valid ID, the BlackBerry Policy Service

does not send the valid ID to the device and the device only receives the invalid ID. (DT 598250)

The BlackBerry® Enterprise Server returns out-of-office messages when a user sends a duress message from a

BlackBerry device. (DT 263970)

BlackBerry Router known issues

If the BlackBerry® Router cannot make an SRP connection because it cannot open a port, the BlackBerry Router

writes the error message "EVENTMSG="No one ready to listen" to the log file in an excessive manner. (DT 1053544)

Workaround: Reset the logging level of the BlackBerry Router.

If too many log files exist on the computer that hosts the BlackBerry Router, when you restart the computer, the

BlackBerry Router does not start automatically. (DT 834770)

Workaround: Remove older log files from the computer and start the BlackBerry Router manually.

The BlackBerry Router writes the following log message to its log file, but there is insufficient information about

the MaxServiceQueueSize registry key: "Pausing service receiver. Maximum relay session send queue size

exceeded. Service: S47613137. Current relay send queue size: 18268. Max relay send queue size: 10240.To change

the maximum queue size limit set the following DWORD value in the registry: HKEY_LOCAL_MACHINE\SOFTWARE

\Research In Motion\BlackberryRouter\MaxServiceQueueSize=[New Limit MB]". (DT 612937)

If you change the SRP Host Port (Outbound) value in the BlackBerry Configuration Panel and restart the BlackBerry

Router, the BlackBerry Router starts using the port you configured rather than the default port (3101). (DT 541717)

Workaround:

1. Open the BlackBerry Configuration Panel.

2. Verify the SRP address and SRP host port information.

3. Change the BlackBerry Service Connection Port to another port number (for example, 3105) and click Apply.

4. Change the BlackBerry Service Connection Port back to 3101 and click Apply.

Release Notes

BlackBerry Router known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Strona 56