Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Pobierz pdf (Strona 33)

When you send an application to a device using a software configuration, the BlackBerry Administration Service

pushes the application multiple times and it does not install correctly on the device. (DT 1028646)

Workaround: Modify the ALX file by removing the "_blackberryVersion="[4.2.0,5.1.1)" entries for each resource

module listed.

If you update the SMTP email address of administrators with access to the BlackBerry Monitoring Service in

Microsoft Active Directory, the BlackBerry Administration Service does not update the email address in the

BlackBerry Configuration Database. (DT 1028523)

If there are duplicate entries in the BlackBerry Configuration Database for the Enterprise Service Policy, you cannot

manage devices using the Enterprise Service Policy. (DT 1028260)

After you migrate users using BlackBerry Enterprise Transporter, the BlackBerry Administration Service writes a

Java exception error message in its log file. (DT 1024869)

When you configure proxy authentication and restart the BlackBerry Administration Service, the BlackBerry

Administration Service writes the following error message in its log file:

"com.rim.bes.bas.windowsaccess.windowshttpaccessor.WindowsHTTPAccessorException: Nested exception:

'WinHTTP exception occurred in function: JWinHTTP::getResultFile, Url: https://pasinf.otasl.eval.blackberry.com/

pas/pas, Error: 12002 - Unknown error. [ GetResultFile WinHttpReceiveResponse returned no results]'". This error

is caused because your organization's web server is taking too long to respond to the proxy request. (DT 1021276)

When you create a schedule to delete jobs and job tasks in the BlackBerry Administration Service, some jobs and

job tasks are not deleted. (DT 1019288)

In some circumstances, you cannot delete an application control policy for a third party application. The error

message that you see is "The Request cannot be completed". (DT 1016737)

If you assign a mandatory BlackBerry® Device Software update to BlackBerry device users in the BlackBerry

Administration Service, when users accept the request they see an unnecessary pop-up message. (DT 1012128)

In some environments, you cannot include proxy connection credentials when you save a proxy configuration. (DT

1011264)

Workaround: Enter a proxy configuration without credentials.

When you try to import a BlackBerry Enterprise Server 5.0 SP2 IT policy file into BlackBerry Enterprise Server 5.0

SP3, the error message that is displayed is misleading. (DT 1006110)

When you install or upgrade to BlackBerry Enterprise Server 5.0 SP3 in a Brazilian Portuguese environment that

is running Windows Server® 2003 R2 SP2, the BlackBerry Administration Service does not start after the installation

completes. (DT 995484)

Workaround:

Release Notes

BlackBerry Administration Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Strona 33