Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Instrukcja Użytkownika Strona 53

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2. Log out of the BlackBerry Monitoring Service.
3. Change the language back to the original language and log in.
In the BlackBerry Monitoring Service, when you create a custom report in a Latin-based language, all of the report
types in the Select report type drop-down list appear in English except for BlackBerry Attachment Service. Also, if
you click a report type other than Attachment Type and then click the Select report type drop-down list, Attachment
Type appears in English. (DT 887593)
If you change the name of the BlackBerry Administration Service pool, the BlackBerry Monitoring Service does not
display the new name. (DT 753182)
Workaround: Reinstall the BlackBerry Monitoring Service.
If email addresses include special characters, when you try to create a contact using that email address, the
BlackBerry Monitoring Service displays a system error and logs you out. The BlackBerry Monitoring Service Polling
Engine service also stops. (DT 632907)
The BlackBerry device dashboard displays all timestamps in UTC time, not in the timezone that the device uses.
(DT 629272)
After the BlackBerry Enterprise Server fails over, when you access the BlackBerry Monitoring Service console, you
do not see the login page and cannot log in. The BlackBerry Monitoring Service writes the following error message
to its log file: "com.rim.bes.bas.web.common.CommonExceptionPresenter] [WARN] [BBAS-2007] {unknown}
Caught unknown exception" (DT 626752)
Workaround: Restart the BlackBerry Monitoring Service.
You cannot remove preconfigured threshold rules. If you try to delete them, they are automatically recreated. (DT
619039)
Workaround: Disable the rule instead.
When you try to turn off monitoring for a non-SNMP server, the BlackBerry Monitoring Service can display the
"Request not completed" error message, even though it does turn off monitoring. This issue is intermittent. (DT
614951)
If you press the F5 key or click the Refresh button to refresh the BlackBerry Monitoring Service, the BlackBerry
Monitoring Service writes an error message to its log file and logs you out. This issue applies to all pages except
the home page. (DT 600023)
A .pdf file created from a quick report does not display Japanese user names correctly if the BlackBerry Monitoring
Service console is in English when you create the .pdf file. (DT 596673)
Release Notes
BlackBerry Monitoring Service known issues
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